Average Reviews:
(More customer reviews)I have owned this Samsung HMX-H106 Camera for about 2 months and have enloyed using it. I like the ease of use and quality of the resulting picture... BUT there is a problem! I tried to use the included A/V cord to connect the camera directly to my HD TV and was surprised that the picture was in a blurry black and white! I double checked the connection at the camera plug and found that it would come in perfectly in full HD color if I pushed in on the connection plug and held it under pressure! Oh great, I'll just stand here and push the a/v cable into the camera plug so I can watch my video in color! I am quite sure it isn't simply the a/v cord that is bad but rather the plug on the camera itself.
BE WARNED! the Samsung "Customer Service" for this product is NON EXISTANT! full of "I'm sorry sir" and other scripted responses from their "Customer Service" people without any help for a defective product. I called the SAMSUNG customer Service (1-800-SAMSUNG) and was told that I would get a new a/v Cable sent to me at no cost. Thet are requiring that I eliminate the problem from being the a/v cord before they will allow me to send in the camera for repair. It has now been over 4 weeks and several return calls from me to Samsung and still no new a/v cable. To make things worse, the Samsung phone representative sounds like they are from a call center in India and simply cannot speak english well enough for you to understand.
Also, a few other items should be noted on the design of this product: No audio jack - you cannot listen to any playback of your recorded video from the camera without hearing it through the micro speaker near the off button. No external audio plug for recording either. No ability to use a camera light to shoot video in low light conditions, the built in light on the unit is only a flash for still pictures only. No accessories are available yet for this camera.
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